We listen, we manage and we deliver 
services@telopeamsl.com 
01234 248 969 
Let us help you enjoy your home with the support of a network of experienced and checked organisations as well as our own community nurses and carers managed by us here at Telopea MSL where time is taken to write and provide personalised Care Plans. 
 

THE CONCEPT 

I Need Care 
 
If you are looking for Care in your own home we are here to help offering the exact provision of care which is right for you. 
Our experienced carers have been with Telopea for a long time. Our reviews will show this. 
Your care plan will be written and personalised especially for you. 
 
Personalisation/Direct Payment specialists 
We are a ‘Personalisation/Direct Payment’ specialist, providing a payroll solution to people who have and wish to pay their own carers/PA’s, or family member normally organised by Local Council Adult Services. 
Live in carers 
We are a provider of ‘live-in’ carers. 
Critical and fast track patients 
We are a provider for Critical and ‘Fast Track’ patients 
Safeguarding 
Ownership and Management of the ‘Care Skills Register’ (CSR). 
We can supply qualified nurses in your own home or supply agency nursing in hospitals. 
 
To All Nurses, Carers, Staff, Clients, Patients 24.06.2020 
 
Dear Everyone 
 
Hot Weather and PPE Reminder and Thankyou 
 
Thankyou for supporting each other and the hot weather is here again, humidity is low and when there is low humidity the virus’s are more dangerous than ever. 
 
PPE 
 
Don’t think that because it is hot you can skip the odd use of PPE, you can’t! and please don’t. 
If the masks are hot, wear visors instead, there are some in the office, but protect yourself and protect your patients and each other. 
Wear aprons as provided and put on in the house and dispose within the house properly. 
Gloves wear put on as you arrive take off before you leave. 
Don’t ever let me see any nurse or carer with gloves in their pockets. 
Use Sanitisers, Wash hands frequently before and after you leave the clients house. 
 
KEEP COOL 
 
Staff, suggestion to just wear your uniform and ID and don’t wear tee shirts under your uniform, do 
your uniform up instead, it will be cooler but always keep tidy and respectful, there are also polo shirts in the office. 
Ladies you can wear long tidy shorts but they must not be revealing they must be respectable and safe. You must wear appropriate footwear for safety – not flip flops. 
Gentleman you can wear tailored shorts not jeans they must be respectable and, you must wear your uniform top. Please make sure it is washed and clean, always wear appropriate and safe 
footwear. 
Carers make sure you are washed yourself, clean and sweet smelling. There is nothing worse than Body Odour. 
 
PATIENTS 
 
Keep your patients cool and leave them with juice or similar between each visits and at night any windows left open must be safe from unwanted visitors. Leave with a throw in case they cool down when you are not there. 
Make sure patients have their personal alarms close by or on their person. 
 
NURSES AND CARERS 
 
Keep hydrated, carry water or juice and rest when you can between calls, keep your patience. 
 
Thankyou everyone, please don’t relax your ppe routine. 
 
Best regards Brenda 
Telopea Managed Services Ltd are recruiting. 
 

PURPOSE 

To manage the service requirements of an individual backed by quality, security and safety, resulting in the provision of an all-embracing workforce who provide the best quality patient care. 
 

PROVIDING CARE AT YOUR REQUEST 

Please email or talk to us on the telephone 01234 248969 and we will be pleased to come and discuss a change and/or your requirement with you, providing an appropriate care plan and a quotation. 
 

CORPORATE SOCIAL RESPONSIBILITY 

At Telopea MSL we believe that delivering a service means more than just having a strong reputation in the market place, it's about continuing to deliver the service, having the respect of the family, the community and a caring workforce. Recognising this, we have established an organisation that seeks to deliver a positive impact in our community. 
 
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