Let us help you enjoy your home with the support of a network of experienced and checked organisations as well as our own community nurses and carers managed by us here at Telopea MSL.
Bringing together care agencies
We bring together care agencies together with our own Nursing and Care staff to provide adequate care and expertise into people’s own homes liaising with District Nurse, PEP’s CCG/CHC, GP’s, Local Council Adult Services, Private Hospitals as well as other professional services
Personalisation/Direct Payment specialists
We are a ‘Personalisation/Direct Payment’ specialist, providing a payroll solution to people who have and wish to pay their own carers/PA’s, or family member normally organised by Local Council Adult Services.
Live in carers
We are a provider of ‘live-in’ carers.
Critical and fast track patients
We are a provider for Critical and ‘Fast Track’ patients
Ownership and Management of the ‘Care Skills Register’ (CSR).
DURING THE HOT WEATHER
Dear Service Users and Patients
Hot Weather can be trying for everyone. Can I please just ask for all your understanding and patience during the summer months as everyone may be hot and tired.
We are asking carers and nurses to keep you cool but to also leave a throw, cover or sheet that you can reach to cover yourselves or your loved one with, as even in this hot weather, you can still feel chilly especially with a fan on or if there is a draft. Windows do have an open window if safe to do so. Keep your feet raised.
If you have the use of a fan do not place directly on to you, as it may dry out your mouth, throat and lips. It is nice to have the fan on in a room if you have one but, not aimed directly at yourself. Fans can affect Oxygen levels if blowing on you directly.
The carer should leave you with water or juice that you can easily reached and not easily knocked over. The carer will change the water or juice to keep it fresh.
Finally, please assist our carers and nurses in keeping you safe and hydrated.
To manage the service requirements of an individual backed by quality, security and safety, resulting in the provision of an all-embracing workforce who provide the best quality patient care.
PROVIDING CARE AT YOUR REQUEST
Please email or talk to us on the telephone 01234 248969 and we will be pleased to come and discuss a change and/or your requirement with you, providing an appropriate care plan and a quotation.
CORPORATE SOCIAL RESPONSIBILITY
At Telopea MSL we believe that delivering a service means more than just having a strong reputation in the market place, it's about continuing to deliver the service, having the respect of the family, the community and a caring workforce. Recognising this, we have established an organisation that seeks to deliver a positive impact in our community.