We listen, we manage and we deliver 
services@telopeamsl.com 
01234 248 969 
Let us help you enjoy your home with the support of a network of experienced and checked organisations as well as our own community nurses and carers managed by us here at Telopea MSL where time is taken to write and provide personalised Care Plans. 
 

THE CONCEPT 

I Need Care 
 
If you are looking for Care in your own home we are here to help offering the exact provision of care which is right for you. 
Our experienced carers have been with Telopea for a long time. Our reviews will show this. 
Your care plan will be written and personalised especially for you. 
 
Personalisation/Direct Payment specialists 
We are a ‘Personalisation/Direct Payment’ specialist, providing a payroll solution to people who have and wish to pay their own carers/PA’s, or family member normally organised by Local Council Adult Services. 
Live in carers 
We are a provider of ‘live-in’ carers. 
Critical and fast track patients 
We are a provider for Critical and ‘Fast Track’ patients 
Safeguarding 
Ownership and Management of the ‘Care Skills Register’ (CSR). 
We can supply qualified nurses in your own home or supply agency nursing in hospitals. 
 
Telopea Managed Services Ltd are recruiting. 
 
 
Dear Telopea Managed Services Limited 
 
We suspended our routine inspection programme in March 2020 in response to Covid-19 and do not intend to resume it for the immediate future. We have continued to use a mix of onsite and off-site monitoring to ensure the public have assurance as to the safety and quality of the care they receive. As we emerge from the pandemic we are further developing our monitoring approach. In accordance with this approach we carried out a review of the data available to us about Telopea MSL on 08-07-2021. 
 
We have not found evidence that we need to carry out an inspection or reassess our rating at this stage. This could change at any time if we receive new information. We will continue to monitor data about this service. 
 
Please note, this does not amount to an assessment of the rating for this service under section 46 of the Health and Social Care Act 2008. 

PURPOSE 

To manage the service requirements of an individual backed by quality, security and safety, resulting in the provision of an all-embracing workforce who provide the best quality patient care. 
 

PROVIDING CARE AT YOUR REQUEST 

Please email or talk to us on the telephone 01234 248969 and we will be pleased to come and discuss a change and/or your requirement with you, providing an appropriate care plan and a quotation. 
 

CORPORATE SOCIAL RESPONSIBILITY 

At Telopea MSL we believe that delivering a service means more than just having a strong reputation in the market place, it's about continuing to deliver the service, having the respect of the family, the community and a caring workforce. Recognising this, we have established an organisation that seeks to deliver a positive impact in our community. 
 
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